Prescriptions at The Avenue Surgery, Warminster

You can order an NHS repeat prescription from your pharmacy by using our online system.

Find out how to get a repeat prescription online, how much prescriptions cost and how your local pharmacist can help you without having to see your GP.

How to order a repeat prescription

You can get a prescription through the NHS App or our online system. Use our online system to order a repeat prescription. You will need to choose a pharmacy to prepare your prescription and collect your medication from.

You will also need:

  • An online account.
  • The name of the medication and dosage.
  • To be at least 17-years old.
Get a prescription through the NHS App
Get a prescription online

Nominating a pharmacy

When you order a repeat prescription online, you will have to nominate a pharmacy to prepare your prescription and for you to pick it up from.

You can nominate a pharmacy by using the NHS App or logging into the NHS website using a web browser. A high street pharmacy is where you collect your prescriptions in person. If you have chosen an online-only pharmacy, then they will send your prescription in the post.

If you order your prescription online:

  • You will no longer need to collect paper prescriptions from our surgery.
  • Your nominated pharmacy will have your prescriptions ready to collect until you change or remove them.

For more information about nominating a pharmacy, visit the Nominate a Pharmacy page on the NHS website.

Find another pharmacy in your area

How your pharmacy can help

Pharmacists are qualified healthcare professionals who can help you with minor health concerns. They can offer medical advice and over-the-counter medicines for minor illnesses like coughs, colds, tummy problems and aches and pains.

For symptoms that are more serious, we suggest visiting your GP or nurse. You can book an appointment by going to our Appointments page.

Prescription charges

The NHS prescription charges apply to England only. These are:

  • Prescription (per item): £9.65
  • 12-month prepayment certificate (PPC): £111.60
  • 3-month PPC: £31.25.

The Government provides help for those who have difficulty paying NHS prescriptions. You can find out more about whether you’re entitled to support from the Government on the NHS Prescription charges page on the NHS website.

More information and advice about NHS England prescription charges are on the Who can get a free prescription page on the NHS website.

Questions about your prescription

We are available to help with any problems about your prescription. Contact us if you are having problems with:

  • Ordering repeat prescriptions
  • Your pharmacy
  • Out of stock items
  • General concerns about your medication.

Or call us on 01985 224600.

You can also find more information about prescriptions on the NHS website.

Electronic Prescribing Service

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

What does this mean for you?

If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.

Is this service right for you?

Yes, if you have a stable condition and you:

  • don’t want to go to your GP practice every time to collect your repeat prescription.
  • collect your medicines from the same place most of the time or use a prescription collection service now.

 It may not be if you:

  • don’t get prescriptions very often.
  • pick up your medicines from different places.

How can you use EPS?

You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination. You can choose:

  • a pharmacy. a dispensing appliance contractor (if you use one).
  • your dispensing GP practice (if you are eligible).

Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice to add your nomination for you. You don’t need a computer to do this.

Can I change my nomination or cancel it and get a paper prescription?

Yes you can. If you don’t want your prescription to be sent electronically tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.

Is EPS reliable, secure and confidential?

Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now. Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.

For more information please visit the NHS website.